Closest Location

Heartland Hospice Serving The Low Country

Counties Served: Berkeley, Charleston, Colleton, Dorchester


Phone: 866-901-9297
Fax: 866-261-1319
Email: charleston@heartlandhospice.com

1470 Tobias Gadson Blvd., #203
Charleston, SC 29407-4925
Directions

What Makes Us Different

  • You don’t have to give up hope to get hospice. Many patients and the loved ones who care for them say they wish hospice care had started sooner.
  • Treatments that provide our patients with comfort and relief may continue, uninterrupted, even after we’ve started providing hospice care.
  • We don’t require that advance directive choices be made such as a “do not resuscitate” order (DNR) or living will to begin providing hospice care.
  • When you need care, we’re ready to provide it. Any day of the year, any time of the day, we can initiate hospice care for you or your loved one.
  • Our heart stretches across the nation. At any given time, Heartland provides comforting care to thousands of patients in communities and neighborhoods across the country.
  • We’re fully accredited by Accreditation Commission for Health Care (ACHC). We’ve chosen to follow their additional requirements in order to help advance the highest standards of community-based care.
  • Wherever you are in your health care journey, we’re there to meet you.
  • As mutual care providers, we work closely with your health care professionals to make sure specific protocols are followed closely.

In Addition We Offer

  • Patient-focused care with patient/family maintaining control
  • Referrals and admissions 24-hours a day, 7-days a week
  • Positive clinical outcomes
    • Pain management
    • Anxiety
    • Shortness of breath
  • Comforting care and symptom management provided as part of plan of care
    • Pleurx Catheter
    • TPN
    • Tube feedings
    • PCA pumps
    • IV for hydration/antibiotic administration
    • Other palliative treatments
  • Encouragement for patients’ physician to be attending physician
  • Onsite referral coordination
  • Heartland clinicians sent to the Emergency Department to meet patients who have gone to the hospital
  • Strong customer service focus
  • Tuck-in phone calls before weekends or holidays
  • We Honor Veterans
  • Vigil Volunteers for patients at end-of-life
  • Positive patient satisfaction results
  • Up to 13 months of bereavement services
  • Home IV therapy
  • Art therapy
  • Admission follow-up phone call within 24-48 hours after admission
  • Making Choices guide for end-of-life choices
  • Memorial services

Dr. John Emmel - Medical Director

  • Credentials: MD
  • Started Practicing: 1980
  • Residency: Medical University of South Carolina
  • Medical School: Brown University
  • Medical Specialty: Geriatrics, Hospice and Palliative Care, Family Practice

Dr. Thomas Bolt - Medical Director

  • Credentials: MD
  • Residency: Anderson Memorial Hospital
  • Medical School: Medical University of South Carolina
  • Medical Specialty: Family Practice
  • Practice or Clinic: Palmetto Primary Care

Heather Knicley - Director of Professional Services

  • Credentials: RN, BSN

Heartland Hospice Care Team

  • Patients and families
  • Heartland’s Medical Director
  • The patient’s physician
  • Registered nurses
  • Hospice aides
  • Social worker
  • Spiritual care coordinator
  • Bereavement counselor
  • Dietitian
  • Pharmacist
  • Physical, occupational and speech/language therapists
  • Volunteers

Outcomes

The Heartland Experience means trying to exceed your expectations in every way. As part of our commitment to excellence, we measure the level of our service so that we can enrich the lives of our patients and the people who love them by delivering services that best meet their needs.*

Treating Family Member with Respect:

Heartland Hospice 96%

South Carolina Average 93%

National Average 91%

Getting Emotional and Religious Support:

Heartland Hospice 95%

South Carolina Average 93%

National Average 92%

Pain Controlled Within 48 Hours:

Heartland Hospice 85%

South Carolina Average 49.6%

National Average 55.3%

 

*Source: Strategic Healthcare Programs (SHP) May 2016 - April 2017

Success Stories

Every day, our hospice agencies receive recognition for the care they have provided to a patient or someone’s loved one. Many tell us they don't have the words to describe their appreciation and simply say "Thanks." Below are comments and letters from patients and family members sharing their gratitude.


"We want to thank all of the fine folks at Heartland for your thoughtful card and comforting words during this very difficult time.  We certainly appreciate your visits with our sister and being there with us shortly after her passing. You really have a very difficult “job” but much appreciated by families dealing with loss of our loved ones and those possibly having to make choices and necessary decisions. We are grateful that our sister is no longer in pain or suffering. We especially want to thank your Spiritual Care Coordinator for his kind words and for taking the time to attend our sister’s memorial service."

Siblings of a hospice patient, Charleston, SC


“To Our Hospice Family – Thank all of you for caring for our Mother.  Each of you took time to talk with her and comfort her.  You kept her from a nursing home. I just don’t think I could have done it without your help. Bless all of you for helping so many people.  Anytime you are in this part of town, please stop in. We love you all!”

Children of a hospice patient, Charleston, SC


"Dear Heartland Staff – We would like to express our heartfelt gratitude for all the wonderful care you gave to our Mother.  Everyone involved in her care treated her and our family with dignity, warmth, compassion and professionalism.  We know that our Mother would have expressed her gratitude as well, if only she could have communicated.  Thank you again for all your kind support, which greatly helped her to a peaceful passing."

Children of a hospice patient, Charleston, SC


"I want to thank you all for your care, love and support that you showed for my Mom.  She wanted to be at home and with your help, that was possible!  Although her time at home was much shorter than we expected, it was her wish and my family thanks you all.  My heart breaks for all families going through this, but I know how special and loving hospice is.  I call all of you Angels.  Mom loved your care and kindness. You are all special."

Daughter of a hospice patient, Charleston, SC


"The care given to my wife was awesome and nurturing.  I don’t think she could have been treated and taken care of any better. Her physical and mental needs were met.  Thank you for taking care of her in a way I could not have done myself."

Husband of a hospice patient, Charleston, SC


"I really appreciate the wonderful care from all of the nurses, the chaplain and the social worker who helped care for my mom. It was very comforting for me to know that I could reach them at any time! They were always very compassionate and understanding. Such a great team of people. Love them all!"

Daughter of a hospice patient, Charleston, SC

 

Volunteering

At Heartland, we consider our involvement with patients a sacred opportunity and a privilege to be in their lives. We depend on our hospice volunteers to help us provide the love, respect and care our patients and their families need.

Our volunteers help enrich the lives of our patients by:

  • Running errands for patients and families
  • Staying with patients so family members can get a much-needed rest
  • Reading or providing a comforting touch
  • Playing or singing soothing music to patients
  • Keeping vigil with patients in their final hours
  • Helping with office support tasks at the agency
  • Providing a friendly visit to lift a patient's spirits
  • Providing special veteran volunteer support to patients who are veterans

To become a hospice volunteer, click here to download and complete the volunteer form on a desktop computer. Once completed, save and email the form to our Heartland staff (if you use Microsoft Outlook, please use this link instead). You may also print out the form and complete it by hand, then fax it to 843-766-9766 or mail it to our agency. We will contact you once the form has been received. If you have any questions, please call our agency.

Join Our Team

Become a part of our team and join us on our mission to provide patient-centered care. Click on the link below for a list of current openings at this location. You can also register for our job alerts and get up-to-the minute notifications of positions as they become available.

Join Our Team
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